ORDERS
Orders are processed in 3-5 business days. If there is a delay in your order we will keep you informed via email.

RETURN POLICY
All sales are final, unless the item received is defective or not as described.** Our goal is your satisfaction. If there is an issue with any part of your order, please email us at customerservice@countryandcloth.com and we will be happy to assist you.

SHIPPING

UNITED STATES
USA orders ship USPS First Class or Priority Mail Flat Rate with tracking number provided.
$0.00 to $25.00 ships for $5.00
$25.01 to $75.00 ships for $8.00
$75.01 to $200.00 ships for $14.00
$200.01 to $500.00 ships for $18.00
Shipping for larger orders will be calculated based on weight and service available for the package size. We may require an additional shipping cost and if so we will contact you.

CANADA*
USPS First-Class Mail International Service
$0.00 to &11 ships for $12.00
$11.01 to $50 ships for $22.00
USPS Priority Mail International Flat Rate Canada/UPS Standard
$50.01 to $100 ships for $27.00
$100.01 to $270 ships for $52.00
$270.01 to $370 ships for $67.00
Shipping for larger orders will be calculated based on weight and service available for the package size. We may require an additional shipping cost and if so we will contact you.

INTERNATIONAL*
Please send us an email and we will create a Custom Order for you.

INSURANCE
If you would like to purchase additional insurance when shipping, please add a note in checkout and we can invoice you separately.

TRACKING
Tracking is automatically provided with USPS First Class Mail Package and Priority Mail Flat Rate to the USA, Canada, and select countries. Tracking number will be sent via email after your order is processed. Tracking is not available with First Class Mail and not available with all shipment types going internationally. If you would like to upgrade your shipment to include tracking please let us know.

LOST or DAMAGED PACKAGE
Countryandcloth.com is not responsible for lost, stolen or damaged packages once the USPS takes possession. 

*CUSTOMS
Any customs, duties, fees or taxes are the responsibility of the customer. Delays in delivery time at customs are not the responsibility of countryandcloth.com. All prices are in US dollars. Countryandcloth.com is not responsible for changes in exchange rates.